CONCIERGE MEDICINE

This care delivery model offers patients highly personalized, comprehensive medical care. Concierge care is a hospitality-based approach to healthcare that allows healthcare providers to build solid doctor-patient relationships. Appointments are longer than the usual medical visit allowing the healthcare provider to devote more time and energy to each patient.

Unlike traditional medical practices, concierge medicine gives patients 24-hour access to their healthcare provider, same-day appointments and minimal wait times. This individualized, boutique-style of healthcare also maintains open communication with each patient’s specialists and other medical professionals in order to create the most comprehensive medical care plan.

Through our exclusive concierge membership, you will have 24 hour access to your primary care provider, Dr. Michelle Brown, D.H.Sc., APRN. Dr. Brown is a highly-trained, board-certified nurse practitioner who provides evidence-based primary care for one annual fee. You may reach her anytime via phone, text and email. 

Membership includes:

• Unlimited office and telehealth visits
• Annual physical with labs
• Wellness visits
• Preventive medicine assessments
• Sick visits
• Medical advice and care
• Same or next day appointments
• Short wait times and so many more benefits

*All visits with Dr. Brown are covered by the monthly fee.  However, it is recommended that you maintain health insurance to cover your hospitalizations, diagnostic tests, and specialist visits. 

If you’ve longed for healthcare tailored to your specific needs, then Next Level Healthcare is the practice for you!

Our concierge medicine membership provides patients with the comfort of knowing that Dr. Brown is just a phone call or text away. For urgent issues after hours, you will be able to reach Dr. Brown easily and directly by personal cell phone, email or text message. All of our concierge patients have Dr. Brown’s personal cell number and can call or text at any time for questions or concerns. When traveling, Dr. Brown provides her patients with the same specialized care via a trusted colleague.

You’ve spent enough time in waiting rooms . . .  At Next Level Healthcare, you will have a comfortable experience from the moment you walk through the door. This includes a welcoming reception area to make your wait feel like nothing at all. At times there won’t even be any waiting, Dr. Brown will be ready to see you.

You will be seen as early as the same or next day, for acute visits.

Your Comprehensive Annual Health Assessment appointments will be scheduled for 60 minutes and all other appointments for approximately 30 minutes.

If an occasional visit outside of our usual office hours is needed, we will do our best to accommodate you.

In our ongoing efforts to assist you in adopting and maintaining a healthy lifestyle and optimizing your quality of life, you will be encouraged and reminded to schedule a Comprehensive Annual Health Assessment, regardless of condition or necessity, each year. This is a comprehensive annual visit, unrelated to any illness or injury. It will include a thorough examination and an appropriate array of screening tests based on age, health status and risk factors. Depending on your particular health situation, additional tests (such as blood tests, a colonoscopy, mammogram, etc.) may be recommended. These will be billed by the performing entity, and you or your insurer will be responsible for payment of these tests. We will use the results of your exam to help you develop a plan for the year to improve health and fitness and to address any new or existing health goals.

We know that health is more than a lack of illness - which is why Next Level Healthcare offers preventative health services like physicals and screenings to help manage your health before it becomes an issue. Our philosophy is to educate you about your personal medical needs and risks. We will assess your level of fitness, provide weight management guidance, and recommend an appropriate wellness plan.

Whether you are on a brief vacation, living some of the year in a second residence or otherwise unable to come to the office, we offer a “virtual” consultation as determined on a case-by-case basis. If we recommend that you see a local healthcare provider, we will continue to communicate with you directly, as well as with your treating provider, to support the coordination of your care.

Should your out-of-town family or friends become ill during a visit to South Florida, we will be happy to see them in our office and assist with their medical care.

We will provide seasonal newsletters on medical subjects of interest.

We do not treat patients as numbers or statistics - each visit is individualized to your needs and wants. We will help you manage any chronic conditions in addition to your annual physical.